Setting up Microsoft Windows to use the ESIX VPN Professional Service
Note: These setup instructions are for the SimplyExpats and Esix Group Professional Service ONLY. SimplyExpats.net Home Access Service subscribers users should use the setup instructions <<HERE >>
1.0 Activate your User Control Panel
Login to the User Control Panel by clicking on the link below:
Login to the ESIX Control Panel
The Login window will be displayed as below.
Login using the Username and Password you received from PayPal.
(Your Username and Password are also recorded in your PayPal Account).
2.0 Confirm your Account Details & Activate your Account
Once you have successfully logged in, the ESIX Account Confirmation window will be displayed.
Press the Confirm Details & Activate your Account button.
Once your account is activated, you will be returned to the main ESIX User Control Panel window.
3.0 Configuring your Windows Computer to use the ESIX VPN Professional Service
Setting up Windows to use the ESIX VPN Professional service is simple.
This s Setup Guide shows how to install our VPN Professional Service on Windows 7. However, the process is exactly the same for previous versions of Microsoft Windows up to and including Windows XP.
3.1 Download the OpenVPN Software
The ESIX VPN Professional Service uses the latest OpenVPN software.
Download our OpenVPN software from our Website by clicking the link HERE>>, and save to your Desktop.
Extract the ZIP file to your desktop.
Double Click on the Install Wizard (openvpn-client.msi) to install OpenVPN.
The OpenVPN installer will load.
Press Run.
The Main install window will be displayed.
Press Next.
The Licence Agreement window appears, tick I Accept, and then press the Next button.
The install location folder window is displayed.
The Ready to install window is displayed. Press Install.
The progress window is displayed.
During the installation, OpenVPN will need to install a new driver on your system. You may receive a message from Windows asking if you wish to install the drivers.
Press Yes to install the drivers.
The Install TAP device window is displayed. Press install to install the TAP device.
The completion window will be displayed.
Press Finish.
The software installation is now complete.
3.3 Load the OpenVPN software
The main window will be displayed.
Import the Esix VPN Access Service Professional configuration files from your desktop.
Press the + button of the Connection Profiles.
Select Import from a local file.
The file open dialog will be displayed.
Select the Esix_VPN_Pro file from your desktop.
Press Save.
Repeat the last step to import the Esix_VPN_Backup connection.
Press Save.
The configuration is now complete, and you should be able to connect to the ESIX VPN Professional service.
Note: Some users have reported that they can connect to the service but can not access any web sites following the installation.
This appears to be caused by a conflict between the old TAP driver, and the one installed during the OpenVPN installation.
We suggest that you reboot your computer before connecting to the service, to ensure the old driver is removed correctly.
4.0 Connecting to the ESIX VPN Professional Service
Load the OpenVPN client.
4.1 Connecting to the Service
To connect to the service, simply click on the Esix_VPN_Pro service icon.
The Login dialog will be displayed as below.
Enter your username and password, and check the Remember Password option.
The OpenVPN software will connect. Once connected, you should see the connection dialog as below.
4.2 Disconnecting from the Service
To disconnect from the service, simply click on the disconnect button on the connection dialog box.
5.0 Connecting to the ESIX VPN Professional Backup Connection
Some users (usually in hotels and some countries where Internet restrictions are imposed) may not be able to connect to our service using the standard ESIX VPN Professional connection.
In such cases, we recommend you connect using the Backup ESIX VPN Professional connection. This connection is marginally slower than our standard service connection due to the nature of the way it connects to the service, so should only be used if you cannot connect to our standard connection.
Press the ESIX VPN Professional Backup connection icon from the OpenVPN main window.
The Login dialog will be displayed as below.
Enter your username and password, and check the Remember Password option.
The OpenVPN software will connect. Once connected, you should see the connection dialog as below.
5.0 Delete the installation files
Once you have successfully connected to the service, you can, safely delete the temporary installation files from your desktop.
These files are no longer required.
The files are as follows:
Esix_Pro.zip
ca.crt
Esix_VPN_Pro.ovpn
Esix_VPN_Backup.ovpn
Join the Esix Professional Network
and secure your connection to the internet - anywhere in the world.Unlock applications like Skype and MSN in hotels and public WiFi hotspots, and access UK websites just as if you were at home.
Subscribe to our UK VPN Access Professional Service, from just £10 per month and start protecting yourself from eavesdropping and data theft.
Please read our Setup Guide for details of how to set up your computer to use our service.
Contact Our Helpdesk
Please read our Setup Guide for information on how to set up your computer to use the SimplyExpats.net service..
Your account will be automatically created by PayPal, and is normally activated within 5 minutes of subscribing to this service.
Your Username and Password can be forund under the Your Subscriptions section of your PayPal account.
Note: You only need to register with our helpdesk, if you have a speific connection problem.